Tapit NOVA will analyze all of your telephone activity to help you:
* Control costs
* Increase productivity
* Identify fraudulent use
* Better manager personnel
* Allocate cost to various cost centers
* Generate additional revenue
NOVA supports the following PBX platforms: 3COM, Alcatel, Allworks, Asterisk, Avaya, Cisco, Comdial, ESI, Inter-tel, Iwatsu, Mitel, NEC, Nortel, Samsung, Shoretel, Siemens, Tadiran, Toshiba, Vodavi, and many others...
This product is implemented using industry standard ASP.NET and SQL Server. Running as a Windows service, TAPIT NOVA stores the call record information generated by your phone system in a SQL database, and lets you recall it in your choice of report formats, providing you with vital information to better manage your business.
TAPIT NOVA is also offered as a turnkey, hardware and software solution.
TAPIT NOVA Features:
* NEW Alerts - TAPIT Nova can be configured to notify a user about 911 calls, receiving no SMDR data, call database full and more.
* 100% Web user interface
* SQL Server database
* Customizable Report Dashboard
* Real-time data collection
* Flexible Report Scheduler
* ANI / Caller ID Deluxe reporting
* DNIS campaign tracking
* Automatic report emailing
* Unlimited Supervisors with restrictions-based access
* Automatic Archive
* Export to time and billing packages, spreadsheet or text file
* Flexible call record editor
* Built-in flexible pricing editor
* Supports Client Account and Matter Codes
* User Authorization Codes
* Tracks Ring time, On-hold time and Abandoned calls
* Ability to add searchable text to specific calls
* Multi-User and Multi-Site support.
The following software is required prior to installing TAPIT NOVA:
* Adobe PDF Reader
* MS .NET Framework 3.5 SP1 (for XP Pro / 2003)
* Windows PowerShell 1.0 (for XP Pro / 2003)
* IIS( IIS 7 and higher requires IIS 6 compatibility enabled)
* SQL Server Express (installed automatically from TAPIT NOVA DVD)
* Your SMTP server configuration information MUST be available BEFORE you proceed with installation of Tapit NOVA
Minimum System Requirements:
A dedicated PC with:
* Core 2 Duo processor
* 2 GB of RAM (3 GB for Win 7)
* Network Card
* RS-232 port (if required for PBX interface)
* 250 GB hard disk
* Microsoft Windows XP Pro SP3 (Win 2003 required for 10+ concurrent users), Windows 7 Pro, 2003, 2008
* MS Internet Explorer 7
* Monitor resolution 1024 x 768
* Internet access
* DVD Drive
*You can upgrade from TAPIT EX to TAPIT NOVA
